Terms of Service

1. Acceptance of Terms

By accessing our website, requesting an estimate, or authorizing repair work with GHA Auto Crash Repair (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.

2. Repair Authorization & Estimates

Initial repair estimates provided online or in-person are visual assessments only. Additional structural, mechanical, or cosmetic damage discovered upon teardown will be submitted via a supplemental estimate.

• No additional repair work exceeding the original estimate will begin without prior customer or insurance authorization.
• Completion dates provided are estimated timelines and may shift due to parts availability, backorders, or complex structural teardowns.

3. Insurance Claims & Payment Terms

While we assist in processing claims directly with insurance carriers, the vehicle owner remains ultimately responsible for all unpaid balances, deductibles, or non-covered items.

• Full payment or insurance clearance is required prior to vehicle release.
• Accepted payment methods include major credit cards, bank transfers, and insurance payouts.
• Vehicles left unclaimed after 5 business days following notification of completion may be subject to daily storage fees.

4. Warranty & Workmanship

GHA Auto Crash Repair stands behind its craftsmanship. We offer a limited warranty on structural alignment, bodywork, and paint refinishing performed in our facility against defects in workmanship.

• Replacement parts are subject to the manufacturer or supplier's explicit warranty terms.
• The warranty does not cover subsequent collisions, rust, chips from road debris, or third-party alterations.

5. Vehicle Storage & Personal Belongings

Customers are requested to remove all personal valuables from the vehicle prior to drop-off. GHA Auto Crash Repair is not liable for loss or damage to personal items left inside the vehicle during repair.

6. Limitation of Liability

To the maximum extent permitted by applicable law, GHA Auto Crash Repair will not be liable for indirect, incidental, or consequential damages resulting from repair delays outside our direct control (e.g., global shipping delays or OEM parts availability).